Shipping policy
Shipping Policy
Last Updated: July 9, 2026
Thank you for shopping with Innaall.com. We are committed to delivering your orders safely and on time.
1. Order Processing
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Orders are processed within 1–2 business days after successful payment confirmation.
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Orders placed on Sundays or public holidays will be processed on the next business day.
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You will receive an order confirmation email after placing your order.
2. Shipping Time
Estimated delivery times are:
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Metro Cities: 2–5 business days
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Other Cities & Towns: 3–7 business days
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Remote Locations: 5–10 business days
Delivery times are estimates and may vary due to weather conditions, courier delays, or other unforeseen circumstances.
3. Shipping Charges
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Shipping charges (if applicable) will be displayed during checkout before payment.
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We may offer free shipping on selected products or promotional campaigns.
4. Order Tracking
Once your order has been shipped, you will receive tracking details via email, SMS, or WhatsApp (where available), allowing you to monitor your shipment.
5. Delivery Attempts
Our courier partners will make delivery attempts according to their standard policy. If delivery cannot be completed due to an incorrect address, unavailable recipient, or refusal to accept the package, additional shipping charges may apply for re-delivery.
6. Incorrect Shipping Information
Please ensure your shipping address and contact details are accurate when placing your order. Innaall is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.
7. Damaged or Missing Packages
If your package arrives damaged or appears to have been tampered with, please contact us within 48 hours of delivery with your order number and supporting photos or videos.
8. Shipping Coverage
We currently ship across India. Availability for certain remote locations may vary depending on our courier partners.
9. Contact Us
If you have any questions about shipping or your order, please contact us:
Innaall
Email: innaall0911@gmail.com
WhatsApp: +91 73066 37018
Instagram: @innaall.co